Usage Guidelines for Senior Administrators
Social media is, like websites, official university communication. So standards have been established to provide for proper and secure usage. Since social media requires approval from the vice president or designee of the unit, the following guidelines have been developed to assist senior administrators in determining the appropriateness and value of social media usage.
- Will the site support a clear business objective that is consistent with the mission and goals of the unit? It is recommended that a written business plan be required for each social media site.
- Is the site manager trained in the proper use of social media? Experience with personal social media does not qualify a person to manage a site focused on accomplishing specific communications goals. Thoughtful, professional posts and responses are critical to protecting the image of your unit and the university.
- Is the site manager familiar with the UF social media standards, which include Web acceptable use policy and UF identity standards?
- Is there sufficient staff time available to manage the site? (Social media is essentially a conversation. It only works if there is regular interaction between posts and comments. The site manager should expect to devote at least an hour a day to keeping the site current, responding to comments and developing engaging content.)
- Could content on the site raise privacy concerns? FERPA, HIPAA and public information law should all be taken into account when posting on social media, and the site manager should be informed in applicable areas of information security.
- Shutting down a website can be difficult. To do so, the administrator must go through the platform company for review and abide by its decision.
Once you have evaluated/approved the request, University Relations will register the site and review it for identity compliance.
Posted in: Usage Guidelines for Senior Administrators